Facebook Integration: How to Fix the GraphMethodException Error

If you encounter a GraphMethodException error while integrating with Facebook, this article is designed to assist you.

This error is typically displayed in your list of integrations.

By clicking on the 'Fix Errors' button, you'll be able to view the full error message:

The root cause of this error is that the user who linked this business account no longer has access to it

There are two ways to resolve this issue:

  1. Fix the access rights on Facebook. Conduit will automatically re-establish the connection within a few hours. You can expedite this process by clicking on the "Update Credentials" button.

  2. Alternatively, if the business account is no longer needed, you can deactivate it in Conduit.

Last updated