Why Are my Shopify stats different?

That happens when you're checking the stats from Shopify analytical reports. Conduit also uses the raw data from Shopify for reporting.

Example

Let’s say today is April 26th. To calculate Returns, Shopify will find all the orders with Return Date = Apr-26 but the Created Date can be any date.

If Conduit follows the Shopify logic, the ROI / ROAS/ MER of the ad campaign on Apr-26 is affected by orders created on other dates.

If you require a report that computes Total Sales in the same manner as Shopify, please reach us via [e-mail] or a chat We can assist you in setting up a Workflow that performs this calculation.