Conduit Docs
  • Getting Started
    • Importing Data
    • Connecting Multiple Accounts
    • How To Invite Additional Team Members to Your Account
    • How Does the Trial Work?
    • What's a Table/Data Schema?
    • Number of Sub-Connections
    • Default Time Range for Downloading Data
    • Conduit Data Lake
    • Conduit vs Boost.Space
    • Conduit vs Reportz.io
    • Conduit vs Google Looker Studio
  • Use Cases
    • Use Case: AI-powered Text Extraction
    • Use Case: Track Ad Campaign Performance with Conduit
    • Use Case: Enhancing Project Management with Copilot
    • Use Case: Using Conduit for Financial Analysis
    • Use Case: Use ChatGPT with your data
    • Use Case: Build financial models from raw transactional data and generate P&L statements.
    • Use Case: Marketing data analytics
    • Use Case: Using data science frameworks using your data in spreadsheets Low-Code
    • Use Case: Custom Dimensions for Ad Operations
    • Use Case: Custom dimensions for E-Commerce
    • Use Case: Extract invoices from PDF
    • Use Case: Export data from SaaS applications to your spreadsheet
    • Use Case: Online store and a physical retail locations consolidated
    • Use Case: Pull data from Advertisement platforms to a spreadsheet
    • Use Case: Consolidation of data received as separate files, for example, separate Excel reports
    • Use Case: Names, IDs, SKUs normalization
    • Use Case: Integrating Conduit with a custom CRM using SSO/OAuth2
    • Use Case: Chat Bot for Your Data
    • Use Case: Display Net sales On a Dashboard by Subtracting Ad spend from Total Sales
    • Use Case: Conduit for Healthcare Applications
  • Security & Data Privacy
    • Data Retention Policy
    • How Conduit Complies with GDPR?
    • Security
  • Spreadsheets
    • Writing data to spreadsheets: Overwrite and Update
    • Using Formulas in Spreadsheets
    • The Time Range in formulas
    • The table in the spreadsheet does not start from the first line
  • Conduit for Digital Agencies
    • How to Use White Label
    • What is a Workspace and a Sub-account
    • Use Case: Creating a Dashboard for Two Clients
    • Users in Your Team vs. Sub-Accounts in Workspaces
    • Deleting a Workspace
    • How to Log Into a Workspace
    • How to Buy Additional Workspaces
    • Schedulers in Workspaces
  • Troubleshooting
    • Error codes and how to troubleshoot data-related issues
    • Google Drive Refusing To Connect
    • Why Are my Shopify stats different?
    • Facebook Integration: How to Fix the GraphMethodException Error
  • Copilot
    • Copilot Roles: Data Analyst vs AI Generalist
    • Conduit Copilot vs. ChatGPT – What's The Difference?
    • How to Tune the Copilot
    • Data Sources for Copilot
  • For Developers
    • IP Addresses of Conduit Servers
    • Create an AI Сopilot for your app
    • Manage your AI Copilot users
    • Upload CSV files to Conduit via API (Guide)
  • Integrations
    • Instagram Integration
    • Dashboard Widgets Based On a SQL Connection
    • GA4 Integration Notes
    • Salesloft Integration
    • Self-service and Manual integrations
    • Installing Google Sheets Add-On
    • Slack Integration
    • YouTube Integration
    • HubSpot Integration
    • Conduit integration for Bigcommerce
    • Xero Integration
    • Recharge integration
    • Wrike Integration
    • Zoho Integration
    • Monday.com Integration
    • ActiveCampaign Integration
    • ClickUp Integration
    • FreshSales Integration
    • Google Ads Quality Score
    • Facebook Ads Reach
    • Shopify Net Sales and Returns
    • Gorgias tickets with Spam/Deleted/Auto-Close statuses
    • Looker Studio Connector
  • Workflows
    • Workflows – Adding New Columns
    • Workflows – using the Join by Key block
    • Workflows – using the Union block
    • Workflows – using the Transpose block
    • Workflows – creating a weekly Ad Spend report
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  1. Troubleshooting

Error codes and how to troubleshoot data-related issues

PreviousSchedulers in WorkspacesNextGoogle Drive Refusing To Connect

Last updated 11 months ago

The Data is still downloading

If Conduit indicates that data is missing, ensure that the data has been downloaded. You can check this in the popup at the bottom right corner, where the progress of your data downloading is displayed.

No Data was found / No Data in the Data Source

This message indicates, that Conduit attempted to download the data, but the integration failed to send any. We recommend checking if the correct account was connected and the correct data scheme was selected during the connection

The wrong data schema is selected

Conduit supports various data schemas provided by the integrations, so the data you're looking for may reside in a different data schema. Be sure, that you selected the correct schema during the connection initial setup

Data updates have stopped

If you've noticed that new data has stopped coming in after some time, it's essential to check the connection status. There might have been an authentication error, and updating the connection is necessary. In such a case, open the list of connections, find the relevant account, and click on the ‘Set Up’ button.

I’m still unable to see my data

Our support team is ready to guide you through troubleshooting steps and ensure your data emerges from the shadows. Don't hesitate – to reach out to our support for personalized assistance via support@getconduit.app or a web widget chat. We're dedicated to resolving the mystery and restoring clarity to your Conduit experience